The website ” www.linkyvet.com ” (hereinafter the “Site”) developed by LINKYVET (hereinafter “Linkyvet”) allows veterinary professionals to subscribe to the use of Linkyvet software (the “Software”), and/or any user/visitor (hereinafter the “Users”) to consult Linkyvet’s offers including the Software and/or the application (hereinafter the “Services”).
In the context of using the Site, the User may be required to transmit personal data concerning him/her, in particular to subscribe to the Software.
The terms “you”, “your”, “your”, “User” or “Visitor” refer to any natural person accessing the Site who may transmit personal data when consulting or registering on the Site.
Linkyvet attaches the greatest importance to the confidentiality of your information and personal data.
The Site is hosted exclusively on the Datacenter of companies located in France:
PHPNET for the website: www.linkyvet.com
OVH for the creation of an account to access the Linkyvet solution: https://app.linkyvet.com/onboarding
The company responsible for processing your personal data is Linkyvet, located at 13 Place Sainte Claire, 38 000 GRENOBLE, registered in the Grenoble Trade and Companies Register under number 839 240 991.
1. What personal data is collected? :
The personal data that is collected via the Site is as follows:
Account information, identification data: surname, first name, e-mail address and telephone number of the User. The postal address may also be collected for billing purposes.
Relationship Management Data: payment incidents, complaints, and customer relationship management.
Browsing data: information about the devices used by the User to access the Site, IP address, connection data, types of Internet browsers, content accessed.
Cookies: electronic identification data. Cookies are used in the context of the use of the Site. The User has the possibility to choose when browsing the Site whether to allow cookies.
Except for the fields indicated as optional, if you do not fill in the fields requested, we will unfortunately be unable to process your request. You are therefore free to choose whether or not to fill them in.
2. Use of personal data; why is it collected?
The personal data collected from Users is intended to make available and subscribe to the Service on the Site, to improve it and to maintain a secure environment.
More specifically, the uses are as follows:
Access and use of the Site by the User: your data is necessary for us to create and manage your account and to ensure a personalized follow-up as well as for the subscription to the software,
Verification, identification and authentication of data transmitted by the User,
Prevention and detection of fraud, malicious software and management of security incidents,
Management of any disputes between the Parties,
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3. Sharing of Users’ personal data with Linkyvet’s subcontractors and third party companies: Who has access to your personal data?
Your data is for the exclusive use of Linkyvet. It may only be disclosed to the recipients listed below insofar as the transmission of said data is indispensable for the fulfilment of the purposes listed in 2) above.
The User’s personal data may be shared with Linkyvet’s subcontractors and third party companies in the following cases
As part of the hosting and maintenance services for the customer database(s).
When Linkyvet uses the services of service providers to provide support, advertising, payment services or hosting.
These service providers have limited access to the data in the course of providing these services and are contractually obliged to use it in accordance with the provisions of the applicable data protection regulations,
If required by law, Linkyvet may transmit data in order to comply with legal or regulatory requests, court orders, subpoenas, legal proceedings, to comply with administrative and judicial procedures,
If Linkyvet is involved in a merger, acquisition, sale of assets or receivership, it may be required to sell or share all or part of its assets, including personal data. In this case, Users will be informed before personal data is transferred to a third party.
4. Retention period
In accordance with the law, your personal data is kept only for as long as is necessary to fulfil the purposes mentioned above or to enable Linkyvet to meet its legal obligations.
For example, data collected when you create your account is kept for as long as you have a customer account with Linkyvet and data collected in the context of a service is kept for the duration of the service (beyond legal requirements such as the retention period for invoices).
Personal data used for commercial prospecting purposes may be kept for a maximum of three (3) years from the end of the commercial relationship.
5. Transfer of personal data abroad :
Linkyvet informs the User that no transfer of personal data takes place outside the EU to date. The data processed is hosted in France or in the European Economic Area. In any event, Linkyvet undertakes to comply with the legal provisions concerning the transfer of personal data abroad and in particular any “Private Shield” policy, and undertakes to inform the User of this.
6. Security and confidentiality:
Linkyvet implements organisational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorised access. However, it should be noted that the Internet is not a totally secure environment, as no technology is 100% reliable, and the Site cannot guarantee the security of the transmission or storage of information on the Internet.
All of our employees and service providers are required to respect the security and protection of your data.
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7. Enforcement of Users’ rights :
In accordance with the regulations applicable to personal data, Users have the following rights:
You can ask to be informed about the use of your personal data by Linkyvet
You can update or delete your data by writing to the following e-mail address: email@example.com,
You can delete your account by writing to the following email address: firstname.lastname@example.org. Please note that information shared with other Users, such as forum postings, may remain publicly visible on the Site even after their account is deleted,
You may exercise your right of access to your personal data by writing to the following e-mail address: email@example.com. In this case, before implementing this right Linkyvet may request proof of the User’s identity in order to verify its accuracy,
If the personal data held by Linkyvet is inaccurate, you may request that the information be updated by writing to the email address: firstname.lastname@example.org,
Users may request the deletion of their personal data, in accordance with applicable data protection laws, by writing to the email address: email@example.com,
You may also withdraw your consent to receive direct marketing messages and object to the processing of your data.
In the event of a dispute with the Data Controller, you may lodge a complaint with a supervisory authority.
8. Evolution of the Personal Data Protection Policy:
9. More information
To find out more about our Personal Data Protection Policy, you can contact Linkyvet at the following address: 13 PLACE Sainte Claire, 38 000 GRENOBLE.
Or via its e-mail address: firstname.lastname@example.org – This address cannot be used to exercise your rights.
10. Cookies” policy
Cookies are used to facilitate navigation on the sites and to rationalise the procedures for recording or measuring audience. Linkyvet informs the User that cookies record certain information which is stored in the memory of the User’s computer. We use tracking technologies, in particular cookies, to adapt advertising to your needs and interests on our Sites.
Cookies on the Sites
Several types of cookies are present on the Site. These are cookies with the following purposes:
Cookies necessary for the operation of the Site,
Cookies used for audience measurement purposes,
Cookies used in the context of geolocation of content,
Cookies necessary for the functioning of the Site:
For more information on the use, management and deletion of “cookies”, for all types of browsers, please consult the following link